2 – Discussion – Operational Excellence

· Chapter 12 (Towards Best Practices) (Information Technology and Organizational Learning)

This week we focus on the various maturity stages and variables in the middle manager best practices arc.  Refer to chapter 12 from this week’s reading and not the various stages, what they are and why they are important.

Your response should be 300-400 words.

Reference :

TEXTBOOK:

Title: Information Technology and Organizational Learning

ISBN: 9781351387583

Authors: Arthur M. Langer

Publisher: CRC Press

Publication Date: 2017-10-17

Edition: 3rd ED.

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