Part 1: Learning Objectives: Total need 4 pages answer for Ch.9-12*keep questions on the answer sheet

Part 2: Discussion Questions: Need 0.75 pages for each Discussion Questions (ch9; ch10-11; ch12) total 2 pages

Total 6-page answers.

ALL answers should from your own words or the textbook (No Internet resource allowed)

You answers must related to the textbook lessons. answers are easy to find under each chapter (pdf), just use some of your word and explanations from textbook. Also you must write the page number (where is this topic come from) after your answer.

Part 1: Learning Objectives Chapters 9-12 (1 pages answer for each chapter)

CH.9 Ethics, Corporate Social Responsibility, Environmental Sustainability, and Strategy (please use pdf page1-28 for answers)

LO 1 How the standards of ethical behavior in business are no different from the ethical standards and norms of the larger society and culture in which a company operates. (page 3)

LO 2 What drives unethical business strategies and behavior. (Page 9)

LO 3 The costs of business ethics failures. (pg 12)

LO 4 The concepts of corporate social responsibility and environmental sustainability and how companies balance these duties with economic responsibilities to shareholders. (pg 15)

CH. 10 Building an Organization Capable of Good Strategy Execution People, Capabilities, and Structure (please use pdf page33-60 for answers)

LO 1 What managers must do to execute strategy successfully. (page 35)

LO 2 Why hiring, training, and retaining the right people constitute a key component of the

strategy execution process. (page 39)

LO 3 That good strategy execution requires continuously building and upgrading the

organization’s resources and capabilities. (page 43)

LO 4 What issues to consider in establishing a strategy-supportive organizational structure

and organizing the work effort. (page 48)

LO 5 The pros and cons of centralized and decentralized decision making in implementing

the chosen strategy. (page 55)

CH.11 Managing Internal Operations Actions That Promote Good Strategy Execution (Please use pdf page 63-86 for answers)

LO 1 Why resource allocation should always be based on strategic priorities. (Page 64)

LO 2 How well-designed policies and procedures can facilitate good strategy execution. (page 66)

LO 3 How best practices and process management tools drive continuous improvement in

the performance of value chain activities and promote superior strategy execution.(page 68)

LO 4 The role of information and operating systems in enabling company personnel to carry

out their strategic roles proficiently.(page 75)

LO 5 How and why the use of well-designed incentives and rewards can be management’s

single most powerful tool for promoting adept strategy execution. (page 78)

CH. 12 Corporate Culture and Leadership Keys to Good Strategy Execution (Please use pdf page 89- 110 for answers)

LO 1 The key features of a company’s corporate culture and the role of a company’s core

values and ethical standards in building corporate culture. (page 91)

LO 2 How and why a company’s culture can aid the drive for proficient strategy execution. (page 97)

LO 3 The kinds of actions management can take to change a problem corporate culture.(page 102)

LO 4 What constitutes effective managerial leadership in achieving superior strategy

execution.(page 105)

Part 2: Discussion questions

Need 0.75 pages for each Discussion Questions******

Discussion Question 1 (CH 9) pdf page1-28 (need 0.75 page answer)

Discuss how Best-Practice Initiatives, TQM, and Information and Operating Systems collectively can facilitate good strategy execution. Note if you believe anything is missing or need not be included and describe why.

Discussion Question 2 (CH 10-11) pdf page 33-86 (need 0.75 page answer)

Make an argument as to why the Balanced Scorecard should be included in a Strategy Execution Process. How would omitting it affect the implementation process?

Discussion Question 3 (CH 12) pdf page 89-110 (need 0.75 page answer)

Make an argument as to why everyone in the organization should understand the current organizational strategic goals and what their role is in the implementation of these goals. Include why an empowered or participative workforce brings more value to the organization than a workforce that is kept unaware and in the dark.

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